Frequently asked users questions

You will receive an email to confirm it. Once you have clicked the confirmation link and signed in, you can create a company with the Create Company link. Be sure to check your junk or spam folder for the verification email and remember to whitelist us.

First you can add the new email address as a new user to the company with all the permissions and then create a new account on openHR. You can then delete the old user from the company should you wish. A user cannot be deleted as financial data must be kept, and the user is linked to the audit trail.

If you are one person using multiple accounts on a single device and request to switch to EFT invoice billing, please also request discount and reference this FAQ. As long as you don't use both accounts on two different devices at the same time - we can give you both accounts on the Pro plan for the price of one Pro plan. If we however detect that both accounts are used at the same time on two different devices, one account will be downgraded to the lowest/Free plan.