Frequently asked features questions

No, but the system is intended for small businesses if you are on the free tier.

You get 3 companies for free. For Plus, 10 and Unlimited for Pro.

No, but you are required to have at least one user with company permissions.

Yes, you do get free support as well! The best way to reach us would be via WhatsApp where you can expect a response within minutes. The next would be email where you can expect a response within hours. Responses via social media can take a few days. See our contact page for all the information or if you are logged in, simply click on the support menu at the top.

Some items are limited to 20 per page, but more can be loaded by clicking on the load more button at the bottom. The items aren't paginated but rather added to the bottom to help you see the whole picture once more items are loaded. This is called the infinite scroll feature.

Yes, many of our documents provide a history and notes feature. You can simply click on the Notes/History button next to the document to view any changes made by all users. We call this an audit trail, and we made it easily accessible.

An audit trail is a security-relevant chronological record, set of records, and/or destination and source of records that provide documentary evidence of the sequence of activities that have affected at any time a specific operation, procedure, event, or device.

openHR should be your happy place.

You can update your communication preferences in your profile settings. You may still be included in communication which you send.

The software was written for small businesses, and a filter function would consume resources for something that is already free. Every browser has a search function which can usually be accessed with Ctrl + F and that should work if you need to look for something already loaded on the page. You can also easily access all the employee documents from the employee profile.

This data is required by law for many businesses to report and the selections are based on the categories provided for by law.

Pop-ups and notifications can be helpful, but these are always abused to make the user the product. To advertise rather than assist or inform. Your job is hard enough (we know, we also work in HR) and you do not need distracting pop-ups. We send a notification if we think you need to take note of something important.

You can terminate an employee by updating the employee profile with a termination date and reason.

You can rehire an employee by going to the terminated employee's profile and clicking on the green rehire button. Please select a new appointment date and then click on save. Once you navigate back to the employee index page, your rehire will be listed. Please note all prior documents will still be linked to the prior terminated profile.