Frequently asked features questions
Yes, you do get free support as well! The best way to reach us would be via WhatsApp where you can expect a response within minutes. The next would be email where you can expect a response within hours. Responses via social media can take a few days. See our contact page for all the information or if you are logged in, simply click on the support menu at the top.
The software was written for small businesses, and a filter function would consume resources for something that is already free. Every browser has a search function which can usually be accessed with Ctrl + F and that should work if you need to look for something already loaded on the page. You can also easily access all the employee documents from the employee profile.
Pop-ups and notifications can be helpful, but these are always abused to make the user the product. To advertise rather than assist or inform. Your job is hard enough (we know, we also work in HR) and you do not need distracting pop-ups. We send a notification if we think you need to take note of something important.
You can rehire an employee by going to the terminated employee's profile and clicking on the green rehire button. Please select a new appointment date and then click on save. Once you navigate back to the employee index page, your rehire will be listed. Please note all prior documents will still be linked to the prior terminated profile.