Frequently asked questions
Reports
- Why do you include clothing sizes on the information sheet and employee profile?
- Do you support ACB/EFT payment file downloads for importing into banks?
- Where do I download the ACB/EFT payment files for payment batches?
- How do I download a report as PDF?
- How do I delete an EMP201 report?
Pay Rates
- Why didn't my employee's pay rates update after changing the job title in their profile?
- What should the quantity of the pay rate be?
- I have employees that only contribute a percentage of their income to things like retirement funds, how do I add those pay rates?
- How do I delete employee pay rates?
- Why do the pay rates added to jobs sometimes not affect, create or update the employee's pay rates?